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Get in touch with us

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info@ijsexpress.nl

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Frequently asked questions

How does IJsExpress work?

At IJsExpress, we want to ensure that everyone can purchase the tastiest and best ice creams. You can buy ice cream from us in several ways. You can place your order yourself in our webshop. Prefer more convenience? Sign up as a route customer. We will come by with our trucks full of ice cream to fill your freezer. You don’t need to order in advance; the route salesperson in your area can advise you on what you should sell best and will fill your freezer directly from their truck. Unsure what option suits you best? Contact one of our colleagues; they are happy to help you further.

How can you become a route customer?

Do you want to be completely taken care of? Sign up as a customer via the customer card. We will then contact you within one working day to get acquainted and discuss your needs. Do you already know what you want and would you like to place an order right away? Then order in the webshop and create an account.

What is the delivery time if I order through the webshop?

We deliver your order to your freezer within 5 working days. You will be notified within 48 hours on working days about when we will deliver your order.

What are the options for purchasing a freezer?

You can take advantage of a special ‘freezer deal’ with us. You purchase a freezer and receive a free ice cream package with it. Here, you can find all the freezers. In the details of each freezer, you can read which ice creams you will receive for free. You can quickly and easily order the freezer via the webshop. We will request it for you from our partner Veld Koeltechniek. They will ensure that the freezer is delivered to you within 5 working days. When the freezer is delivered, we will come and place the free ice cream in your freezer.

Company details

Address:

Grotekerksbuurt 31b
3311 CA Dordrecht
Netherlands

Phone: 085-3035510

KvK: 24371926
IJsExpress is a trade name of Dedicated Distribution B.V.
BTW: NL814296634B01

  Levering door heel Nederland
  Gratis verzending vanaf €225,-
  Direct tot in de vriezer